All Jobs
All Jobs
IT Support Specialist Corporate - Dallas

IT Support Specialist

Full Time • Corporate - Dallas
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Donation matching
  • Employee discounts
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources
It’s Time to take your career to a higher altitude with GP Mobile
 
GP Mobile, is one of the largest Authorized T-Mobile Retailers in the US
 
We are looking for highly motivated people to join our team. If you want to build your career while working in a fun, fast-paced environment, GP Mobile is the place to be! 
Candidatos bilungues son preferidos, pero no requerido.
Why Join Our Team? #LimitlessPotential
 
We believe in #Integrity #Transparency #Excellence #OwnYourBusiness #ServeWithPassion
 
GP Mobile is seeking a motivated and tech-savvy IT Support Specialist to join our team and provide support to our corporate office and field associates. In this role, you will work closely with the IT team to ensure the smooth operation of our technology infrastructure and systems. Your responsibilities will include troubleshooting technical issues, providing end-user support, and assisting with various IT projects. As an IT Support Specialist, you will handle service inquiries from our retail store locations and the field support staff. This position will report daily to the corporate office.
 
What you will do in your role:
  • Support and maintain computer systems, desktops, and peripherals at a retail location via remote access and on-site when necessary.
  • Install, diagnose, repair, maintain, and upgrade all hardware and equipment to ensure they are in optimal working condition.
  • Troubleshoot problem areas in a timely and accurate fashion, so all of our retail locations can provide a great sales and service experience to our customers.
  • Support the stable operation of the computer networks at our retail locations.
  • Support includes planning, designing, installing, configuring, maintaining, and optimizing all network hardware, software, and communication links with minimal network downtime.
  • Diagnose, resolve, and document hardware and software network problems.
  • Maintain in-house technology equipment and IT assets.
  • This includes installing, configuring, maintaining, diagnosing, repairing, and optimizing all network hardware, software, and communication links with minimal network downtime.
  • Coordinate the inbound and outbound shipping of all IT assets. 
  • Perform other duties, as assigned.
 
The experience you’ll bring:
  • 2-3 years of PC, Network, and Hardware Technician experience
  • Preferred A+ and Network+ certification or equivalent work experience
  • Working knowledge of MS Office Applications (Word, Excel, PowerPoint, and Outlook).
  • Ability to work effectively both independently and as a team
  • A high school degree or GED is required
  • Strong organizational skills, attention to detail, and good communication
  • Ability to work flexible schedules including nights, weekends and holidays
  • Technologically proficient
  • Ability to work in other locations as the needs of the business dictate
  • Some travel required
  • Ability to lift  up to 50 lbs.
 
What’s in it for you:
  • Competitive base pay
  • Benefits for part-time and full-time associates
  • Medical, dental and vision benefits
  • 401K Plan
  • Generous paid time-off programs
  • Phone service discounts
  • Serious growth potential for your career
  • Leadership and development programs
 
 
Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At GP Mobile we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles."
 
At GP Mobile, A T-Mobile Premium Retailer, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





(if you already have a resume on Indeed)

Or apply here.

* required fields

Location
Or
Or

U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Form CC-305
OMB Control Number 1250-0005
Expires 4/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

What We Will Provide:

Great compensation package including base plus commission opportunities
Comprehensive healthcare plans for full time and part time employees
Paid Time Off
Leadership and development programs
Rate plan discounts
Career growth opportunities
GP Mobile Discount Program